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Troubleshooting

Troubleshooting articles for products purchased at the Sleep Store

Caring for your merino garments

We've designed our merino to be easy to care for. The Sleep Store merino can be machine washed on a wool cycle using a liquid wool approved detergent. Please remember to check your care label before you wash your merino item as instructions may vary

Crane Humidifier Troubleshooting

Are you having trouble with your Crane Humidifier?  We're here to help!. Generally issues with humidifiers not performing as expected are most commonly due to 3 issues:. You may see the lights on your humidifier operating but there is no mist coming

Crane Humidifier weekly maintenance

WEEKLY MAINTENANCE. 1. Turn off, unplug from outlet and empty water from tank and base. 2. Fill the water tank halfway with warm water and add 2 Tablespoons of white vinegar. Shake vigorously and let sit for 20-30 minutes. Empty tank and rinse with p

Miracle Blanket Troubleshooting and Guarantee

The Miracle Blanket has a 30 day satisfaction guarantee, however we do ask you to try some troubleshooting to ensure you are using it correctly prior to returning. Please note most babies squirm quite a bit when swaddled, especially at first and that

Hushh performance issues

Performance issues like the unit not turning on despite being fully charged, or being unable to switch off can occur for 1 of 2 reasons. Firstly, we do ask you to check that the unit hasn't been accidentally locked - simply hold the power On/Off butt

Shnuggle Moonlight Troubleshooting

If your Shnuggle Light isn't working quite as expected this can often be due to the charging cord and connection. Ensure the connection on the base of the unit is plugged in completely. It can be a bit tricky to push all the way as it is a tight fit

Silicone Suction Troubleshooting

We have some great tips and tricks for getting the best 'stick' with your silicone suction dinnerware. The first thing to check is the surface this is being used on. These work best on smooth, flat, plastic surfaces - textured or wood surfaces won't