The Sleep Store New Zealand

When will I get my refund?

What’s your return policy?

How do I return or exchange an item?

Help, I received the wrong item!

What happens to my SleepPoints when I make a return?

Returns & Exchanges

Do you offer free shipping?

Bulky shipping charges

Express shipping

Help, my item has arrived damaged!

Shipping

Do you ship worldwide?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

CP card

Where is your store?

What if something goes wrong?

Shopping with us

Joining our VIP rewards programme

Birthday Rewards FAQ

Where did my points go?

How do I redeem my SleepPoints for products?

SleepPoints Rewards

Pick Up hours

When is my Click and Collect Order Ready

Dispatching Click and Collect

Why is click and collect not showing at checkout?

Click & Collect

Collabs & Influencers

Crane Humidifier Troubleshooting

Miracle Blanket Troubleshooting and Guarantee

Latex dummies and teat discolouration

The suction cups on my blinds won't stick

Crane Humidifier weekly maintenance

Hushh performance issues

Caring for your merino garments

Troubleshooting

Can you help me fit my carrier?

What baby carrier should I buy?

Is baby wearing safe?

Babywearing services

Troubleshooting articles for products purchased at the Sleep Store

All articles

Categories

Returns & Exchanges

Shipping

Shopping with us

SleepPoints Rewards

Click & Collect

Troubleshooting

Babywearing services