The Sleep Store New Zealand

Once your return has been received and processed, you will be notified via email when the refund has been issued.Please allow 5&#xA0;business days for the refund to reflect in your account after our team have processed your refund.&#xA0;

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5 business days for the refund to reflect in your account after our team have processed your refund.

When will I get my refund?

Returns & Exchanges

What’s your return policy?

How do I return or exchange an item?

Help, I received the wrong item!

What happens to my SleepPoints when I make a return?

Do you offer free shipping?

Bulky shipping charges

Express shipping

Help, my item has arrived damaged!

Shipping

Do you ship worldwide?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

CP card

Where is your store?

What if something goes wrong?

Shopping with us

Joining our VIP rewards programme

Birthday Rewards FAQ

Where did my points go?

How do I redeem my SleepPoints for products?

SleepPoints Rewards

Pick Up hours

When is my Click and Collect Order Ready

Dispatching Click and Collect

Why is click and collect not showing at checkout?

Click & Collect

Collabs & Influencers

Crane Humidifier Troubleshooting

Miracle Blanket Troubleshooting and Guarantee

Latex dummies and teat discolouration

The suction cups on my blinds won't stick

Crane Humidifier weekly maintenance

Hushh performance issues

Caring for your merino garments

Troubleshooting

Can you help me fit my carrier?

What baby carrier should I buy?

Is baby wearing safe?

Babywearing services

When will I get my refund?Updated 10 months ago