The Sleep Store New Zealand

Once your return has been received and processed, you will be notified via email when the refund has been issued.Please allow 10&#xA0;business days for the refund to reflect in your account after our team have processed your refund.&#xA0;

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 10 business days for the refund to reflect in your account after our team have processed your refund.

When will I get my refund?

Returns & Exchanges

What’s your return policy?

How do I exchange an item?

Help, I received the wrong item!

What happens to my SleepPoints when I make a return?

Do you offer free shipping?

Bulky shipping charges

Express shipping

Help, my item has arrived damaged!

Shipping

Where is your store?

Do you ship worldwide?

Can I edit or add anything to my order?

How do I apply promo/discount codes?

CP card

What if something goes wrong?

Shopping with us

Joining our VIP rewards programme

Birthday Rewards FAQ

Where did my points go?

How do I redeem my SleepPoints for products?

SleepPoints Rewards

Pick Up hours

When is my Click and Collect Order Ready

Dispatching Click and Collect

Why is click and collect not showing at checkout?

Click & Collect

Collabs & Influencers

Caring for your merino garments

Crane Humidifier Troubleshooting

Crane Humidifier weekly maintenance

Miracle Blanket Troubleshooting and Guarantee

Hushh performance issues

Shnuggle Moonlight Troubleshooting

Silicone Suction Troubleshooting

Troubleshooting

Can you help me fit my carrier?

What baby carrier should I buy?

Is baby wearing safe?

Babywearing services

When will I get my refund?Updated 3 days ago